Updated on 19/1/2018
- Information We Collect
Favor Tech receives or collects information when we operate and provide our Site, including when you access or use our Site.
- Information You Provide
You provide your data personal information including but not limited to your name, email address and current mobile phone number as well as with information related to your use of our Site through our Site’s feature so we can provide you with customer support. You confirm you are authorised to provide us such information and you expressly acknowledge, agree and give consent to that in order to allow us to provide our customer support.
- Request of Information
You hereby expressly agree and acknowledge that we may request for any information related to the use of our Site from you as reasonably required to help us operate, provide, improve, understand, customise, support, and market our Site as well as to comply with the relevant law and regulations and upon such requests being made you shall provide all the necessary information without withholding any information.
- Information Others Provide About You (Third-Party Information)
We receive information other people provide us, which may include information about you. For example, when we are unable to reach you personally at your provided contact, the recipient of our calls may provide other alternative to your given phone number to enable us to contact you.
- How We Use Information
We use all the information we have to help us operate, provide, improve, understand, customise, support, and market our Site which shall include the following: a. to communicate with you, including to respond to your queries and requests; b. to improve our products or services; c. to inform you of promotions, offers, surveys, events, products and services, which may be of interest to you; d. to conduct marketing research, user profile and statistical analysis; e. to customise your online experience and enhance your current and future visits to the Site and customer experience with us; f. to diagnose and resolve any problems with the Site; g. to comply with law, the requests of law enforcement and regulatory officials, or orders of court; h. to enforce our legal rights and remedies; or i. for such other purposes notified to you on or before collection or use of the data.
- Disclosure of your Personal Information
As a part of helping us to operate, provide, improve, understand, customise, support, and market our Site, we may be required or need to disclose information about you with us to the following third parties: a. companies and/or organisations that act as our agents, affiliates, etc.; b. companies and/or organisations that assist us in processing and/or otherwise fulfilling services that you have requested; c. your advisers (including but not limited to accountants, auditors, lawyers, financial advisers or other professional advisers) where authorised by you; d. any other person notified by you as authorised to give instructions or to acquire information about the services on your behalf; and e. any person connected to the enforcement or preservation of any of our rights under your agreement(s) with us, subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to us (whether in or outside Malaysia). The aforementioned third parties may in some instances be located outside of Malaysia. We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside our organisation except: a. where you have given permission; b. where we are required or permitted to do so by the applicable law or regulations; c. where required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental with jurisdiction us; d. where we may transfer rights and obligations pursuant to our agreement(s) with you; and/or e. where we are required to meet our obligations to any relevant regulatory authority (whether in or outside Malaysia).
- Assignment, Change Of Control, And Transfer
- Retention Of Your Personal Information
We will retain your personal information in compliance with this Privacy Notice and/or the terms and conditions of your agreement(s) with us for the duration of your relationship with us, for such period as may be necessary in compliance with all necessary guidelines or as may be deemed necessary, where otherwise required by the law and/or where required by our internal policies.
- Your Rights To Access And Correct Personal Information
Where you wish to have access to your personal information in our possession, or where you are of the opinion that such personal information held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us via firstname.lastname@example.org. Kindly take note that we may imposed a prescribed fee for your access request. Please note that we may refuse your access and/or correction to your personal information in certain situations permitted under the law
In the event of any conflict between the English version of this Notice and the Bahasa Malaysia version, the English version shall prevail.